Changes relating to:
- a removal/address
- name changes
- extension of your installation
- take-over of an installation
- termination of your existing contract
can be reported on-line , or by filing a request with CurGas
Muizenberg/Tera Cora or Curoil Customer Center in Punda.
Can I take along my gas installation when I move ?
You can. You can file a removal request with CurGas or you may
relocate the installation yourself.
Do you have any safety tips for the use of gas ?
At the moment we have two documents on-line which give specific safety tips:
What is the delivery time for 100 lbs gas cylinders ?
We always try to deliver your order within two weeks.
What is the price of gas, repairs and installations ?
You can find all CurGas prices listed here.
Can I pick up my 100 lbs cylinder myself ?
CurGas always takes care that your cylinders are delivered right at your doorsteps.
Can CurGas deliver the gas at a specific time of day ?
Unfortunately, due to the large number of addresses which our drivers have to visit per day, it is not possible for them to arrange a specific hour for you.
How long does it take for my new connection to be completed ?
You will be connected as quickly as within one week.
What are the opening hours of CurGas ?
Our opening hours are from Monday through Friday 7:30 – 16:00. You can visit us even during lunch breaks.
Is there a special service for rush orders ?
We’ll try to expedite your order if you ask us when placing your order.
Can I buy a cylinder from the driver ?
Unfortunately, that is not possible because the driver is working according to a delivery list which states precisely how many addresses he has to visit. The number of addresses corresponds with the number of cylinders he has with him.
Where can I get the small cylinders ?
You can find a list with sales outlets for 20 cylinders here.
Haven’t you found an answer to your questions here ? If not, don’t hesitate to contact us. You can find our contact data here.